We Discover has completely redesigned the Archistar experience leveraging known best practices and low-cost user research and testing. The first thing we looked at changing was creating a modular framework which allowed new features to easily be added on to the design, thus the addition of the toolbar on the left. We then worked through redesigning and improving each feature, through internal usability testings and asking key users of the platform for feedback as subject matter experts.
By working through this approach we have delivered a completely new and improved platform experience which aims to be more intuitive and customer-centric. By focusing on key-value areas and features we were able to deliver a more tailored and streamlined experience for customers. The new platform will launch during October and we will be monitoring and analysing its performance in order to see the impact our new design has made for the customer, Archistar and to give us new insights to make further continual improvements.